Privacy Policy

Your privacy is important to us. This Privacy Policy explains how TWFG Khan Insurance Services (“we”, “us”, or “our”) collects, uses, discloses, and protects your information when you visit our website site.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

When you interact with our website (such as filling out a form, contacting us, or making a purchase), we may collect:

  • Your name

  • Email address

  • Phone number

  • Mailing address

  • Payment details (processed securely through third-party providers)

b. Non-Personal Information

We automatically collect certain data when you use our Site, such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent

  • Referring websites

  • Cookies and similar tracking data

2. How We Use Your Information

We use your information for the following purposes:

  • To provide our insurance services

  • To communicate with you regarding your inquiries or policies

  • To process transactions and service requests

  • To improve our website and user experience

  • To comply with legal and regulatory requirements

  • To send promotional communications (only if you opt in)

3. Cookies and Tracking Technologies

Our site uses cookies to enhance user experience, collect analytics, and maintain website functionality. You can disable cookies through your browser settings, but some features may be limited.

4. How We Share Your Information

We may share your information with:

  • Trusted service providers (e.g., payment processors, IT support)

  • Legal or regulatory authorities, when required

  • Third parties with your consent

We do not sell or rent your personal data to third parties.

5. Data Security

We take reasonable technical and administrative measures to safeguard your information. However, please note that no online transmission or storage system is completely secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Correct or update your information

  • Request deletion of your data

  • Withdraw consent from marketing

  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at the details below.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. Please review their policies independently.

8. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13. If you believe a child has submitted personal data, please contact us so we can remove the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

TWFG Khan Insurance Services
5700 NW Central Drive, Unit 120 Houston, TX 77092
Phone: +1 (713) 388-6681
Fax: (281) 407-6250
Email: info@khaninsurance.com